Finch Lloyd C <br/><br/>
Call Center Success 

 - 1st Ed. 
 -  "Viva Books Pvt. Ltd., New Delhi"  2004 
 - 119 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>8176495271 
<br/><br/><label>Dewey Class. No.: </label>384  / FIN