Lientz Bennet P <br/><br/>
Achieve Lasting Process Improvement 

 -  "Academic Press, Amsterdam"  2002 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>0124499848 
<br/><br/><label>Dewey Class. No.: </label>658.562  / LIE/REA