Wirtz Jochen <br/><br/>
Essentials of Services Marketing  

 - 3rd Ed. 
 -  Pearson  Education  2018 
 - 670 
<br/><br/>
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>9781292089959 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/> Customer Interface<br/> Products and Customers<br/> Service Excellence<br/>Services Markets
<br/><br/><label>Dewey Class. No.: </label>658.8  / WIR/LOV