Das Subhasish <br/><br/>
Customer Relationship Management 

 - 1st Ed. 
 -  "Excel Books, New Delhi"  2007 
 - 129 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>8174465316 
<br/><br/><label>Dewey Class. No.: </label>658.812  / DAS