TY  - BOOK
AU  - Allen Derek
AU  - Rao T. R.
TI  - Analysis of Customer Satisfaction Data
SN  - 9788122428001
U1  - 658.8343 
PY  - 2010///
PB  - New Age International(P) Limited Publishers, New Delhi
KW  - Statistical Methods, Customer Satisfaction
KW  - Customer Satisfaction
KW  - Statistical Methods
ER  -