TY - BOOK AU - ANNS JOSEPH KALAPARAMPIL (SFMMS1719-0010) TI - Barriers towards Conversation of Cold Calls into Appointments for 9A Business Connect Pvt Ltd PY - 2018/// PB - St. Francis Institute of Management and Research, Mumbai KW - MAR KW - Quality Management, Cold Calls, Barriers, Nine A Business Connect Pvt Ltd ER -