ANNS JOSEPH KALAPARAMPIL (SFMMS1719-0010) Barriers towards Conversation of Cold Calls into Appointments for 9A Business Connect Pvt Ltd - St. Francis Institute of Management and Research, Mumbai SUM/2018 ENGLISH Subjects--Topical Terms: MAR Subjects--Facted Index Terms: Quality Management, Cold Calls, Barriers, Nine A Business Connect Pvt Ltd