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The Crm Handbook
Publication details: Pearson Education 2002Edition: 2nd EdISBN:- 8178085682
- 658.812 DYC
| Item type | Current library | Collection | Call number | Status | Notes | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | St. Francis Institute of Management and Research | MMS | 658.812 DYC (Browse shelf(Opens below)) | Available | Location H 7.5 | 02279 |
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| 658.812 DAU/ANT Customer Service and the Human Experience | 658.812 DOA/SLO Excuses Excuses Excuses | 658.812 DON Built For Use | 658.812 DYC The Crm Handbook | 658.812 FAU Customer Management Excellence | 658.812 FIN Telephone Courtesy and Customer Service | 658.812 FJE/ROM Electronic Customer Relationship Management |
ENGLISH
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