Real - Time Contact Center
Publication details: "American Management Association, New York" 2005Description: 221ISBN:- 0814472567
- 658.812 FLU
Item type | Current library | Collection | Call number | Status | Notes | Barcode | |
---|---|---|---|---|---|---|---|
Book | St. Francis Institute of Management and Research | MMS | 658.812 FLU (Browse shelf(Opens below)) | Available | Location H 7.5 | 007585 |
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658.812 FIN Telephone Courtesy and Customer Service | 658.812 FJE/ROM Electronic Customer Relationship Management | 658.812 FLU The Real - Time Contact Center | 658.812 FLU Real - Time Contact Center | 658.812 FOR/MCN Exceptional Customer Service | 658.812 FRI Customer Service Nightmares | 658.812 GAB/HAR Custom Enterprise |
ENGLISH
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