APA
Jose Sibi, Mathew Jose, . (2004). Designing Helpdesk Process System. : St. Francis Institute of Management and Research, Mumbai.
Chicago
Jose Sibi, Mathew Jose, . 2004. Designing Helpdesk Process System. : St. Francis Institute of Management and Research, Mumbai.
Harvard
Jose Sibi, Mathew Jose, . (2004). Designing Helpdesk Process System. : St. Francis Institute of Management and Research, Mumbai.
MLA
Jose Sibi, Mathew Jose, . Designing Helpdesk Process System. : St. Francis Institute of Management and Research, Mumbai. 2004.