The HB for Managing Customer Satisfaction (Record no. 31768)

MARC details
000 -LEADER
fixed length control field 00369nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210122s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8187233478
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8342
Item number CAR/GRE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Cartwright Roger
245 ## - TITLE STATEMENT
Title The HB for Managing Customer Satisfaction
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Infinity Books
Date of publication, distribution, etc. 2001
546 ## - LANGUAGE NOTE
Language note ENGLISH
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Green George
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        MMS St. Francis Institute of Management and Research St. Francis Institute of Management and Research 04/27/2002 SFIMAR 150.00   658.8342 CAR/GRE 00134 01/22/2021 150.00 01/22/2021 Book