Customer Service Nightmares (Record no. 26896)

MARC details
000 -LEADER
fixed length control field 00365nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210122s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 817649612X
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number FRI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Friedman Nancy
245 ## - TITLE STATEMENT
Title Customer Service Nightmares
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. "Viva Books Private Limited, New Delhi"
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent 149
546 ## - LANGUAGE NOTE
Language note ENGLISH
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Full call number Barcode Date last seen Price effective from Koha item type Public note
        MMS St. Francis Institute of Management and Research St. Francis Institute of Management and Research 01/19/2012 GIFT 658.812 FRI 008980 01/22/2021 01/22/2021 Book Location H 7.4