Customer Care Excellence (Record no. 26561)

MARC details
000 -LEADER
fixed length control field 00366nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210122s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8175542055
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8342
Item number COO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Cook Sarah
250 ## - EDITION STATEMENT
Edition statement 4th Ed.
245 ## - TITLE STATEMENT
Title Customer Care Excellence
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. "Kogan Page, New Delhi"
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent 248
546 ## - LANGUAGE NOTE
Language note ENGLISH
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Total Checkouts Total Renewals Full call number Barcode Date last seen Date last checked out Price effective from Koha item type
        MMS St. Francis Institute of Management and Research St. Francis Institute of Management and Research 01/31/2005 AKSHAR BOOK HOUSE 2   658.8342 COO 03648 04/20/2021 04/20/2021 01/22/2021 Book