Essentials of Services Marketing (Record no. 24962)

MARC details
000 -LEADER
fixed length control field 00585nam a2200229Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210122s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781292089959
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number WIR/LOV
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Wirtz Jochen
250 ## - EDITION STATEMENT
Edition statement 3rd Ed.
245 ## - TITLE STATEMENT
Title Essentials of Services Marketing
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Pearson Education
Date of publication, distribution, etc. 2018
300 ## - PHYSICAL DESCRIPTION
Extent 670
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Order number 2019-11-02
546 ## - LANGUAGE NOTE
Language note ENGLISH
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Customer Interface
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Products and Customers
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Service Excellence
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Services Markets
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Lovelock Christopher
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Inventory number Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Public note
      Not for Issue MMS St. Francis Institute of Management and Research St. Francis Institute of Management and Research 11/19/2019 Vakratund Book House 5458.00 163/2019-11-04 658.8 WIR/LOV 012225 01/22/2021 5458.00 01/22/2021 Reference Copy Location Reference