Customer Mania (Record no. 23286)

MARC details
000 -LEADER
fixed length control field 00547nam a2200205Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210120s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788172236243
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number BLA/BAL
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Blanchard Ken
245 ## - TITLE STATEMENT
Title Customer Mania
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Noida
Name of publisher, distributor, etc. Harper Collins Publishers India
Date of publication, distribution, etc. 2009
300 ## - PHYSICAL DESCRIPTION
Extent 194
546 ## - LANGUAGE NOTE
Language note ENGLISH
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing Management
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Customer Relations
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Customer Services
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Customer Services Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Ballard Jim
-- finch Fred
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Inventory number Full call number Barcode Date last seen Price effective from Koha item type Public note
    Dewey Decimal Classification     PGDM St. Francis Institute of Management and Research St. Francis Institute of Management and Research 08/19/2023 /2011-07-22 658.812 BLA/BAL D01858 01/21/2021 01/21/2021 Book Location I 3.4