APA
Quadros Merlyn Janice, Mathew Thomas, . (2008). Customer Engagement. : St. Francis Institute of Management and Research, Mumbai.
Chicago
Quadros Merlyn Janice, Mathew Thomas, . 2008. Customer Engagement. : St. Francis Institute of Management and Research, Mumbai.
Harvard
Quadros Merlyn Janice, Mathew Thomas, . (2008). Customer Engagement. : St. Francis Institute of Management and Research, Mumbai.
MLA
Quadros Merlyn Janice, Mathew Thomas, . Customer Engagement. : St. Francis Institute of Management and Research, Mumbai. 2008.